Shipping policy

Local Singapore

All items are despatched from our studio located in Singapore, via Singpost. 

Processing Time: 3-4 days
Delivery Time: 2 – 4 working days

Free Delivery for orders above $80
$3 will be applied for orders under $80


International

All items are despatched from our studio located in Singapore, via Justship/DHL.

Processing Time: 3-4 days
Delivery Time & Rates are reflected at checkout

Tracking number will be provided once order is shipped out. Delivery timelines begin when tracking number is given. Please note that we are not responsible for delays caused by shipping carriers. 

Please drop us an email at maruuibeads@gmail.com to verify your shipping rates if your country is not listed at checkout. 



While we do our best to ship within the estimated timeframe, please allow for potential delays during high-volume periods like holidays or when our team is out of the studio.

For urgent orders, please email us at Maruuibeads@gmail.com to enquire if we are able to expedite your order and arrange for alternative delivery mode.
Maruui reserves the right to decline taking in rush order if we are unable to cope. We take pride in our workmanship and do not wish to compromise on our quality.



Note: Maruui is not responsible for any parcel delays or lost parcels once handed over to the courier.





International Duties & Taxes 

Customers are responsible for any duties, taxes, or fees imposed by local customs. These charges are paid to your local authorities or courier.Â