Exchange & Return

We regret to inform you that we do not consider any refunds or exchanges for any orders due to hygiene reasons.

We take pride in checking each and every single product before shipping them out. In the unlikely event that you have received a faulty or wrong item, kindly email us at Maruuibeads@gmail.com; with images attached, within 7 days of receiving your item. Once your return request has been approved, the item has to reach us within 7 working days. We will not accept any return/exchange of the item if it does not reach us within the stipulated time frame. 

Please ensure your returned item is in original condition, without any scratches and defects before apply for return and exchange. In the unlikely event that a product is returned to us in an unsuitable condition, we reserve the right to reject your return/ exchange request. 

Any reimbursement made will be in the form of store credits, valid for 6 months. We do not provide cash refunds.

If you have any enquries, we recommend that you contact us prior to placing your orders.

At Maruui, every piece begins with an idea.

Behind each design is a process of exploration—experimenting with colours, textures, proportions, and materials until every element feels just right. What appears effortless in its final form is often the result of countless adjustments, refinements, and moments of discovery.

We believe meaningful jewellery is created with intention. Whether it is a statement piece or an everyday favourite, every design is carefully considered, balancing beauty, wearability, and individuality.

Some pieces are designed with versatility in mind, offering different ways to wear and style them. Others celebrate the beauty of a singular design. What unites them all is a commitment to thoughtful creation and meticulous workmanship.

Unlike mass-produced accessories, Maruui collections are created in limited quantities. Every design is personally handcrafted by our founder, who serves as both designer and artisan. This hands-on approach allows every piece to receive the attention and care that mass production simply cannot offer, while maintaining the highest standards of workmanship and preserving the uniqueness and character of each creation.

At the heart of Maruui is a commitment to intentional design. Every piece is thoughtfully made with care, purpose, and respect for the craft—so that what you wear feels as meaningful as it is beautiful.